Privacy policy
Hybridity handles personal data with the same care we apply to regulatory data: limited access, traceable processing, and clear accountability.
Who we are
Controller
Hybridity AB is the controller for personal data processed through this website and our commercial communications. For customer workspace data processed in Hy5, Hybridity usually acts as processor under the applicable customer agreement.
Contact
Questions about this policy or your privacy rights can be sent to hello@hybridity.ai.
Personal data we collect
Website and contact data
We collect details you choose to share with us, such as name, work email, company, role, and message content when you book a demo, contact us, or subscribe to updates.
Product and usage data
When you use Hy5, we process account information, workspace activity, uploaded content, support requests, and technical data such as device, browser, IP address, pages visited, and event logs.
How we use personal data
Provide and protect Hy5
We use personal data to operate the website and platform, authenticate users, provide support, maintain security, investigate abuse, and improve reliability.
Communicate with you
We use contact data to respond to requests, arrange demos, manage customer relationships, and send product or insight updates where permitted.
Legal bases
Contract and legitimate interests
We process data when needed to provide requested services, support customers, secure our systems, improve our products, and run ordinary business operations.
Consent and legal obligations
Where required, we rely on consent for optional communications or cookies, and we process data when necessary to comply with legal obligations.
Sharing and transfers
Service providers
We share personal data with trusted providers that help us host, secure, monitor, support, analyze, and communicate about our services. They may only process data under our instructions.
International transfers
If personal data is transferred outside the EU or EEA, we use appropriate safeguards such as adequacy decisions, standard contractual clauses, and supplementary measures where needed.
Cookies and automated processing
Cookies
We use cookies and similar technologies that are necessary to provide the website and platform. Where required, optional analytics or marketing cookies are only used with your consent.
AI-assisted work
Hy5 uses AI to draft, structure, and check compliance work. Customer decisions and implementation remain subject to human review and approval.
Retention and rights
Retention
We keep personal data only as long as needed for the purposes described in this policy, to meet legal requirements, or as agreed with customers for workspace data.
Your rights
You may request access, rectification, erasure, restriction, portability, object to processing, or withdraw consent. You can also lodge a complaint with the Swedish Authority for Privacy Protection.
Updates
Policy changes
We may update this policy as our services or legal requirements change. The latest version will always be available on this page.
Last updated
August 31, 2026.
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